Improving the reading experience using the Amazon Kinlde dictionary

6 March 2010

The customer experience you go through when reading a book has not changed for several hundreds of years. The physical paper based book has stood the test of time and the interface a reader has to navigate is simplicity itself. All good – right? Perhaps not – enter the e-book and the variety of e-book [...]

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3 tips to improve your information architecture samples or portfolio

21 February 2010

For all those budding IAs out there – listen up – I have a few tips for you. Perhaps it’s just 1 tip but it’s a biggie and it’s one worth discussing – including some tactics. Let’s cut to the chase here: If you send in a portfolio along with your CV/resume make sure you [...]

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What’s the point? Test, learn, grow

10 January 2010

Who is Ben Allen? I’m British, I live in Chicago, IL and I love the Internet. I think the creativity it fosters and the opportunities it presents are incredible. My focus for the last 5 years or so has been the web, web usability and more generally the customer centred design process. It’s a passion, a lust for [...]

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Hello world!

29 December 2009

Currently putting together a little blog to talk about my experiences & hopefully share some wisdom. Should all be good to go for early January 2010. If you cannot wait until then: Follow me on twitter @benjaminallen Connect on LinkedIn Stay tuned folks. Cannot wait to get this up and running so I can get [...]

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